Digitally empowered customers are greatly influencing the way retailer’s carry out their business and managing interactions with well-informed customers is the biggest challenge that every retailer is facing. To increase their revenues they will need to move closer to their customers by adopting Customer Centricity and redirect their promotional efforts to suit the customer’s needs and preferences. Eximtrack Soft Solutions’s CMO’s Workbench assumes a customer centric approach to uncover customer spending patterns, segment them into identifiable groups and at the same time quantify effects of various marketing efforts, Promotions and campaigns to drive value and justify the dollars spent on the various launch vehicles.
Eximtrack Soft Solutions’s CMO’s Workbench helps retailers approach their marketing mix differently by uncovering consumer spend patterns and segmenting customers to re-direct marketing effort and spend that can be quantified.
With unique analytical insight about your customers and prospects, the intelligence can be aligned around customers to build competitive advantage.
The solution empowers retailers to know how, what, where and why a purchase was made and the influencing factors that alter the buying pattern of the customer.
Eximtrack Soft Solutions’s Solutions are now designed for the cloud as well. With the cloud based offerings we are not just making it more affordable to our clients but also significantly reducing the time to implementation. Our cost effective cloud pricing models will help reduce total cost of ownership to our clients by converting part of CAPEX to an operational expenditure with adequate security to ensure data privacy.
Eximtrack Soft Solutions Traceability
Poor traceability of material and workflow causes poor communication and collaboration among suppliers, SMEs, partners, customers and various associated departments. This leads to high manufacturing cost, high customer service cost, poor customer satisfaction and shrinking profit margins.
Eximtrack Soft SolutionsTraceability defines the ability to categorize products or parts – their origin and usage to help identify and isolate them at any point in the value chain if suspected to be faulty in nature. Eximtrack Soft Solutions’s traceability solutions will help enable enhanced day-to-day operational visibility across the value chain – from the supplier to the end customer, thus aiding quick and accurate decision making.
Quality is the process of selecting the right tools, systems and methodology to ensure that all processes, parts and products meet desired standards and quality levels without any defects at any point of time.
Eximtrack Soft SolutionsQuality is designed solely to cater to the challenges and needs of manufacturing industries. The solution comprises three separate modules that can be integrated or configured separately. The modules are for the Supplier, Plant and Customer Service
Eximtrack Soft Solutions Productivity
In today’s current economic and competitive world, manufacturing industries have tremendous pressure to meet customer demands, increase profit margins by improving operations and ensuring timely launch of new products in order to gain the first mover advantage. Thus, manufacturing industries have to ensure that the productivity and utilization of the plant is optimized, to maintain all the operation KPIs and meet customer satisfaction in terms of lead time of delivery or shipment of products.
Eximtrack Soft Solutions’s ‘Eximtrack Soft SolutionsProductivity’ Solution helps manufacturers to monitor real-time performance of plant utilization allowing manufacturers to define the line layout, line capacity, products, production plan, and cycle time of the products etc.
Solutions Market place
The mobile revolution has seen the emergence and rise of the “app store” as a key element in the business-to-consumer value chain. Eximtrack Soft Solutions’s Solutions MarketPlace is a channel for Eximtrack Soft Solutions’s Solutions and Intellectual Property (IP), extended to a global audience beyond our direct clientele.
In keeping with the demand for agility in business and IT, these solutions span a broad spectrum from being application-centric, technology-centric or industry-centric. The marketplace offers the convenience of an app-store, but for enterprise-grade solutions – including, depending on the type of solution, a seamless and self-service consumption model.